How do i turn off closed caption on amazon fire stick

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How do i turn off closed caption on amazon fire stick

Show subtitle for movies and TV shows from Amazon Video and web videos in the Silk Browser when available for the title. There are three ways to enable subtitling on Fire phone. While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.

Under Hearing Settingstap the switch to turn Subtitling On. This will enable your phone to display subtitle when available. From the Amazon Video app: Play the video you want to watch. Videos that include subtitle appear with the subtitle symbol "CC" on their overview pages.

Most videos that support subtitle include English text. Other languages may also be available.

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In the subtitles menu, you can also customize the font size and color scheme for the subtitle text. Your selections apply to all videos you play until you change them again. Tap outside the subtitle menu to return to video playback with subtitles on.

You can also manage your Amazon Video subtitle settings under Subtitle Preferences at www. Tap Advancedand then tap Subtitles. Select from the available customization options, such as text size, and then swipe up from the bottom of the phone to return to the browser.

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how do i turn off closed caption on amazon fire stick

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There's a problem loading this menu right now.Enable subtitles or captions during playback of a supported title on devices such as smart TVs, set top boxes and games consoles. You will need to select the language that you wish to have subtitles or captions are displayed in before playback. On the title's Overview screen, press up then right in order to select Subtitles. If captions are available, they'll be denoted by the icon.

how do i turn off closed caption on amazon fire stick

Many Prime Video titles include subtitles, alternative tracks, audio descriptions, or a combination of those. The range of supported features will depend on the device you are using. Roku devices do not support subtitle presets - those should be edited on the Settings menu on your Roku device.

Managing Subtitles on Apple TV requires alternate steps. While we're unable to respond directly to your feedback, we'll use this information to improve our online Help. Digital Services and Device Support. Turn on Subtitles or Captions on Prime Video on Connected Devices Enable subtitles or captions during playback of a supported title on devices such as smart TVs, set top boxes and games consoles. Was this information helpful? Yes No. Thank you for your feedback.

how do i turn off closed caption on amazon fire stick

Please select what best describes the information: This information is confusing or wrong. This isn't the information I was looking for. I don't like this policy. Back to top. Get to Know Us. Amazon Payment Products. English Choose a language for shopping.If you are like me, sometimes you want to use closed captioning to watch tv shows or movies to ensure you catch everything that is being said and not miss a thing.

To turn on subtitles on Amazon Prime or videos on Amazon, you simple press the icon with the 3 horizontal lines on your Fire TV remote. This is the menu button. From here, you are given more options to select font size, color of the text and background of the text block. Most apps utilize the menu button similar to Amazon videos to enable subtitles or closed captioning. However, some apps such as Youtube has the cc icon beside their on screen navigation menu. Closed captioning options also vary depending on the app.

Some apps have lots of options for text size, actual font, and colors. The feature is enabled through the navigation menu and not through the menu button on your remote. What do you do if you enable closed captioning and subtitles but still do not see it?

Turn on Subtitles or Captions on Prime Video on Connected Devices

Even when I was working on the above snapshots and enabled closed captioning, nothing came out for ESPN or the Avengers video on Youtube. No content provider will gaurantee all of their videos include subtitles although Amazon has done a great job in updating their video libraries to have them.

Our Website uses cookies to improve your experience.Amazon Prime Video is among the most popular streaming services. As such, it offers a bunch of different features and settings that allow you to customize your viewer experience. Among many other things, you can easily turn on and off closed captioning CC to get subtitles for your favorite movie or series.

In addition, Amazon Prime Video gives you the option to change the subtitle style and font size. However, these settings might be a bit different based on your TV set or other devices you use for Prime videos. To preview only the movies and TV shows with subtitles, launch Prime Video, navigate to the search box, and click the magnifying lens icon.

After you choose the video and subtitles, enabling CC is a walk in the park. The option appears on the far right at the bottom of the screen. Amazon Prime Video allows you to adjust the subtitles in many different ways.

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As said, you can change the size, style, font color, etc. However, have in mind that some of the settings can be device-specific. This means the subtitle management is done somewhat differently on Apple TV, for example. The Subtitles window gives you one default preset and three customizable ones. Select the customizable preset you like and click on the Edit button.

The following menu allows you to tweak three subtitle features — text, background, and window. For text, you can change the size, color, edge, opacity, and font. Window and background options include opacity and color only.

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Once you are happy with the way a subtitle preset looks, click on the Save button and the changes will apply to all devices connected to your Amazon Prime Video. Setting up CC on your Amazon account is pretty straightforward, but it might not work for some users. If you experience such a problem, the smart TV settings are your first line of defense. So, find the CC button on the remote and press it to get the subtitles on the screen. The verbiage might be different but you should find the subtitles in Video Playback or maybe Display menus.

Select the huge gear icon on your Apple TV to access the Settings and enter the General menu on top of the screen. Choose Accessibility under General and then Subtitles and Captioning. Click on Style to choose one of the subtitles presets. Of course, you can edit them to fit your preferences.

Much like the native Amazon Prime Videos settings, you can increase text size, change the outline, and edit the background. In fact, the font in the preset is much larger than the default one on Amazon Prime Video. When you get inside the Subtitles and Captioning menu, make sure the CC is turned on.

If you have any problems with the subtitles, the first thing to do is to check the device compatibility. Luckily, most iOS, Android, and Windows devices support subtitles, and the same goes for gaming consoles. Next, you should check if the video you are playing actually has subtitles available.

If everything checks out but there are still no subtitles, restart your device, play the video again and try to turn the subtitles on again. And if you have special preferences it pays to spend some time and tweak the preset to your liking. The best thing about it, the changes sync across all the devices connected to your Prime Video.There's nothing quite as satisfying as helping out your parents. And there's nothing quite as maddening as when technology keeps getting in your way whenever you try.

I imagine that's how forum user ssmtmb must feel after running into a closed-captioning roadblock when trying to get their mom and dad's TV set up:. They use closed captioning, as, at 87 years old, sometimes they have difficulty hearing. They are able to change the font size in the regular TV shows they watch and on Netflix, but we are having a hard time changing font size on Amazon Prime.

Have followed Amazon directions but the font size is still the same size on TV. As someone who sometimes has trouble hearing what characters in my favorite shows are saying, I get where ssmtmb's parents are coming from. So I was happy to try helping myself, using Amazon's posted instructions to figure out the solution to the problem. That's when I ran into a technical roadblock of my own. And those instructions in the link above don't work with Apple's set-top box, as an Amazon spokesperson told me when I contacted the company to ask what I was doing wrong.

The relationship between Apple and Amazon when it comes to streaming video is Fortunately, that same Amazon spokesperson provided some more detailed steps on how to adjust the closed-caption sizes for Amazon Prime Video that, hopefully, will help ssmtmb's parents set the text to their liking:.

On a computer that's signed in to your Amazon Prime account, go to the Subtitles Settings pageand customize the look of the captions. You can change the color, font and opacity for up to four presets. On your TV, start playing an Amazon Prime Video offering, and press right to move to the closed-captioning button on the right. It's the one that says "CC.

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From here, you should be able to select a preferred caption size, along with any of the four presets you customized on your computer in step No. If that doesn't work, and you're viewing Amazon Prime through an app built into your smart TV, you'll want to look through the settings on your TV. But what about Apple TV users like me?

Remember, those steps won't work for us. Apple offers closed-captioning customization features of its own that work across apps like Amazon Prime Video and Netflix:.

On your Apple TV, launch the Settings app — it's the giant gear icon — and select General at the top of the menu. You can make sure closed-captioning is turned on here, but you can also click on Style, which lets you select from four presets or edit your own. However, if you just want bigger closed captions, the Large Text preset will do the trick. As ssmtmb's parents discovered, adjusting the closed-captioning is much more straightforward on Netflix. The streaming service has a dedicated page outlining how to turn on subtitles for just about every device you can imagine.

There are also instructions for customizing those captions depending on your device. Hulu offers instructions for both its on-demand and live TV services.Prime Video movies and TV shows with subtitles available typically feature a "CC" symbol in the video details. Most videos that support subtitles include English text; however other languages may also be available.

To view available languages, open the video details for a movie or TV show and look for the Subtitles section.

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To turn subtitles off, press the Menu button, re-open Subtitles and Audioand select your currently enabled captions option. You'll then see an option to set subtitles to Off. Just look for the Subtitles Appearance option. Other video apps may also have preferences you can set for subtitles and captions. While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.

Tip: You can then set preferences for the way subtitles display, including text size and style. You'll see a sample of your selected options on-screen. Was this information helpful? Yes No. Thank you for your feedback. Please select what best describes the information: This information is confusing or wrong. This isn't the information I was looking for. I don't like this policy. Your Subscriptions Edit payment info.

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how do i turn off closed caption on amazon fire stick

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Closed Caption using Firestick

Amazon Fire Stick does have CC. Your advice was spot on. Many thanks. I wish the folkds in chat could have given me this simple advice. As many have indicatd font size is small. I expect they will change this capability as the system continues to roll out. Appears that you need to enable CC with each indiviudual program. If this is not the case, pleoase advise. This too will be a nice add on for the future.

I've never heard of anyone having this problem but I have checked with both Netflix and Vizio and the problem is the TV does not offer it through the Netflix app.

Just wondering if the app on Firestick was any different. Not criticizing, because you are the only one to step up with an intelligent answer. God knows the manufacture hasn't.

I hate to assume then try to guess what to do. Is it the Large round button towards the top of the Alexa voice activated remote we are talking about? The outer part being the directional arrows of which there are none? When you press this button while watching a show or movie, does another menu appear? Is there an actual "blue" color or is is entitled cc blue? TV Forum. This is required by current law, and greatly enhances enjoyment.

Thank you. Like Comment Follow Share. Like Reply.


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